DISTANCE SALES AGREEMENT

Distance Sales Agreement Sunpieces.com

PARTIES

SELLER

Name: Ebru Öner Address: Suadiye Mahallesi Hamiyet Yüceses Sokak No:15 D:5 Kadıköy, İstanbul Email: hello@sunpieces.com Bank: Garanti Bankası

BUYER (CONSUMER)

Full Name: Deniz Demir (example) Address: Yeşilce Mah. Yunus Emre Cad. 14/4 (example) Email: denizdemir@asd.com (example) Phone: 5207865432 (example) Fax:

SUBJECT, PRODUCT, PRICE, PAYMENT AND DELIVERY

1. The subject of this Agreement is to determine the rights and obligations of the parties acting as consumer and seller, in accordance with Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the products ordered electronically by the BUYER from the SELLER's website at www.sunpieces.com ("WEBSITE").

2. This Agreement applies when the BUYER is a consumer under the Consumer Protection Law — i.e. when the products are not purchased for professional or commercial purposes. The type, quantity, brand/model, colour, sale price and delivery information of the products are as follows.

Product DescriptionPrice

BAG300 TL

Shipping Fee10 TL

Total (VAT Included)400 TL

Payment Method: CREDIT CARD Delivery Address: Yeşilce Mah. Yunus Emre Cad. 14/4 Recipient: Deniz Demir Billing Address: Yeşilce Mah. Yunus Emre Cad. 14/4

Other matters relating to delivery are set out in the relevant provisions of this Agreement.

RIGHT OF WITHDRAWAL

1. The SELLER hereby undertakes the following: "The consumer has the right to withdraw from this Agreement and reject the goods or service within seven business days from the date of delivery or the signing of the Agreement, without assuming any legal or criminal liability and without providing any reason or paying any penalty. We undertake to take back the goods from the date the withdrawal notice reaches us." This does not apply to custom-made products.

2. However, under applicable law, the right of withdrawal does not apply to the following goods/services, even if unused: goods produced to the consumer's specific requests or personal needs (including those customised through modifications or additions); perishable goods or goods at risk of expiry, or those unsuitable for return by nature (such as cosmetics, food, etc.); unsealed audio/visual recordings such as CDs or DVDs, software and computer consumables; goods whose price is determined by fluctuations in organised markets such as stock exchanges; newspapers and magazines; betting and lottery services; services performed instantly in an electronic environment; and intangible goods delivered immediately to the consumer. Also excluded are services whose performance has begun with the consumer's consent within the withdrawal period, and other goods/services deemed outside the scope of distance selling under applicable law.

3. To exercise the right of withdrawal, the SELLER must be notified within the applicable period via a durable medium such as a letter or email sent to the contact address stated in this Agreement. In addition, the BUYER must return the original invoice and provide a proof of cargo delivery confirming that the product has been shipped back. All items must be returned complete and undamaged, including original packaging, box and any standard accessories. Return shipping costs when exercising the right of withdrawal are covered by the SELLER.

4. Where required, the BUYER must issue a return invoice. The return section on the original invoice must be completed and signed. Returns on orders invoiced to corporate entities will not be accepted without a return invoice.

5. The product price will be refunded to the BUYER within 5–10 days of the SELLER receiving the returned product and documents. For credit card payments, the refund will be processed back to the BUYER's credit card.

6. For products eligible for return, if the item has been used beyond ordinary inspection and this has caused deterioration or a reduction in value due to the consumer's fault, the consumer must compensate the SELLER for the loss in value — or, if return is no longer possible, for the full purchase price.

PRODUCTS EXEMPT FROM THE RIGHT OF WITHDRAWAL

Under Article 15 of the Distance Contracts Regulation published in the Official Gazette on 27.11.2014, and Article 6 of the distance sales agreement approved electronically between the parties, items must be unused and in a condition suitable for resale. The BUYER may not exercise the right of withdrawal in the following cases:

a) Contracts for goods or services whose price fluctuates with financial markets beyond the seller's control (including jewellery, gold and silver). b) Goods prepared to the consumer's specific requests or personal needs. c) Goods that may perish quickly or whose expiry date may pass. d) Goods whose protective elements such as packaging, seal or band have been opened after delivery, where return is unsuitable for health or hygiene reasons. e) Contracts for books, audio/visual recordings, software and computer consumables presented on physical media (including all software, DVDs, VCDs, CDs, cassettes, computer and stationery consumables such as toners, cartridges and ribbons, and phone credit orders), once opened by the consumer. f) Books, digital content and computer consumables supplied on physical media, once protective elements have been opened after delivery. g) Periodical publications such as newspapers and magazines, except those provided under a subscription agreement. h) Contracts for accommodation, transport, car rental, food and beverage supply, or leisure/entertainment activities that must be provided on a specific date or within a specific period. i) Services performed instantly in an electronic environment or intangible goods delivered immediately to the consumer. j) Services whose performance has begun, with the consumer's consent, before the withdrawal period has expired.

GENERAL PROVISIONS

1. The BUYER confirms that they have received, read and understood the preliminary information regarding the basic characteristics of the products displayed on the WEBSITE, the total sale price including all taxes, the payment method, delivery terms, right of withdrawal and terms of use, and that they have provided the required confirmations electronically.

2. The product shall be delivered by the SELLER's contracted cargo company to the BUYER or the person/organisation at the indicated address, within 7 business days depending on the distance of the BUYER's location, provided this does not exceed the statutory 14-day period (or an additional 10 days where the BUYER has been informed in advance).

3. Unless otherwise stated, delivery costs are the responsibility of the BUYER. Depending on campaigns run by the SELLER at the time of sale, the SELLER may absorb all or part of the delivery costs.

4. If the BUYER is not personally present at the delivery address at the time of delivery, the SELLER shall be deemed to have fulfilled its obligations fully. It is the BUYER's responsibility to contact the cargo company and track the shipment if no one is present to receive it. If the product is to be delivered to a person or organisation other than the BUYER, the SELLER cannot be held responsible if that person is absent or refuses delivery. All costs arising from late collection, storage at the cargo company, or return of the cargo to the SELLER are the responsibility of the BUYER.

5. The BUYER is responsible for inspecting the product upon delivery and, if a cargo-related issue is observed, for refusing delivery and having the cargo company representative draw up an official report. Otherwise, the SELLER will not accept liability. Upon delivery, the BUYER may be required to sign a printed copy of this Agreement; delivery may not be completed if the BUYER refuses. This Agreement, as approved by the BUYER during the purchase on the WEBSITE, is valid and sufficient in all circumstances.

6. Unless otherwise agreed in writing by the SELLER, the BUYER must pay the full product price before delivery. If full payment is not received before delivery in cash sales, or if an instalment payment is not made when due, the SELLER may unilaterally cancel the Agreement and withhold delivery.

7. If, after delivery, the bank or financial institution associated with the BUYER's credit card fails to pay the product price to the SELLER for any reason, the BUYER must return the product to the SELLER within 3 days. If this is due to the BUYER's fault, return shipping costs are the BUYER's responsibility. The SELLER reserves all contractual and legal rights, including the right to pursue payment without accepting the return.

8. If the product cannot be delivered within the statutory 30-day period due to extraordinary circumstances (such as adverse weather, heavy traffic, earthquake, flood or fire) and the delay exceeds 10 days, the SELLER will notify the BUYER. In such cases, the BUYER may cancel the order, order a similar product, or wait until the extraordinary circumstance has passed. If payment has been collected upon cancellation, it will be refunded within 10 days. For credit card payments, the refund will be processed to the BUYER's card within 10 days of cancellation; the time for this to be reflected in the BUYER's account is subject to the bank's own processes, and the BUYER accepts in advance that the SELLER cannot intervene in or be held responsible for any resulting delays. (Bank refund processing times may generally take up to three weeks.)

9. The BUYER may submit product and sales-related requests and complaints to the SELLER via the contact channels listed at the beginning of this Agreement.

10. If it becomes clear for a legitimate reason, outside of extraordinary circumstances, that the product/service subject to the Agreement cannot be supplied, the SELLER may notify the BUYER, obtain their approval, and supply an alternative product/service of equal quality and price, thereby fulfilling its obligations. If the BUYER does not consent, the order cancellation provisions shall apply.

11. This Agreement, as approved by the BUYER following receipt of preliminary information and confirmation, remains in force until both parties have fulfilled their payment and delivery obligations arising from it.

12. The BUYER shall inspect the goods/services before accepting delivery and shall not accept from the cargo company any goods/services that are crushed, broken, have torn packaging or are otherwise damaged or defective. Accepted goods/services are deemed to be undamaged and intact. The BUYER is responsible for taking proper care of the goods/services after delivery. If the right of withdrawal is to be exercised, the goods/services must not be used and the invoice must be returned.

13. The BUYER may not use the SELLER's website in any manner that disturbs public order, violates general moral standards, harasses or annoys others, infringes material or moral rights of others, or serves any unlawful purpose. The BUYER may not engage in activities (such as spam, viruses, trojan horses, etc.) that prevent or hinder others from using the services.

14. A BUYER who breaches any provision of this Agreement shall be personally liable for all criminal and legal consequences arising from such breach and shall hold the SELLER harmless from them. The SELLER reserves the right to claim compensation from the BUYER for breach of this Agreement should the matter proceed to legal proceedings.

EVIDENCE AGREEMENT AND JURISDICTION

1. In the resolution of any disputes arising from or in connection with this Agreement, the SELLER's records (including records on magnetic media such as computer and voice recordings) shall constitute conclusive evidence. Disputes within the monetary limits set annually in December by the Ministry of Customs and Trade of the Republic of Turkey shall be referred to Consumer Arbitration Committees; disputes exceeding these limits shall be subject to the jurisdiction of Consumer Courts and Enforcement Offices at the location of the BUYER or SELLER.

2. The BUYER declares that they have read and understood all terms and statements in this Agreement and the pre-information order form that forms an integral part of it; that they have prior knowledge of all preliminary information relating to the products, including basic characteristics, sale price, payment method, delivery conditions, and right of withdrawal; that they have viewed this preliminary information electronically on the WEBSITE; and that by providing electronic confirmation, they have placed the order and accepted the terms of this Agreement.

PRE-INFORMATION FORM

1. PARTIES AND SUBJECT

The subject of this Pre-Information Form is to inform the consumer purchasing products online ("BUYER") in accordance with the Law on the Protection of Consumers and the Regulation on Distance Contracts, regarding the distance contract between the BUYER and Ebru Öner ("SELLER").

2. SELLER INFORMATION

Name: Ebru Öner Address: Suadiye Mahallesi Hamiyet Yüceses Sokak No:15 D:5 Kadıköy, İstanbul Email: hello@sunpieces.com

3. RIGHT OF WITHDRAWAL

3.1. In distance contracts for the sale of goods, the BUYER may exercise the right of withdrawal within 14 (fourteen) days from the date of delivery to themselves or to the person/organisation at the indicated address, without assuming any legal or criminal liability and without providing any reason. For distance contracts relating to the provision of services, this period begins from the date the contract is signed. The BUYER must notify the SELLER of the exercise of this right within the period specified, using the methods set out in Article 3.3.

3.2. The BUYER acknowledges in advance that they have been informed by the SELLER through this Pre-Information Form before accepting the distance contract or any corresponding offer. Costs arising from the exercise of the right of withdrawal are the responsibility of the SELLER.

3.3. To exercise the right of withdrawal, the BUYER may send an email with their order number to hello@sunpieces.com within 15 (fifteen) days. However, the right of withdrawal does not apply to the following goods/services, even if unused:

a) Contracts for goods or services whose price fluctuates with financial markets beyond the seller's control (including jewellery, gold and silver). b) Goods prepared to the consumer's specific requests or personal needs. c) Goods that may perish quickly or whose expiry date may pass. d) Goods whose protective elements have been opened after delivery, where return is unsuitable for health or hygiene reasons. e) Contracts for books, audio/visual recordings, software and computer consumables presented on physical media, once opened by the consumer. f) Books, digital content and computer consumables on physical media, once protective elements have been opened after delivery. g) Periodical publications such as newspapers and magazines, except those under a subscription agreement. h) Contracts for accommodation, transport, car rental, food and beverage supply, or leisure/entertainment activities on a specific date or within a specific period. i) Services performed instantly in an electronic environment or intangible goods delivered immediately to the consumer. j) Services whose performance has begun, with the consumer's consent, before the withdrawal period has expired.

3.4. If the right of withdrawal is exercised:

3.4.1. The invoice for the product delivered to the BUYER or a third party must be returned. (If the invoice was issued to a corporate entity, a return invoice issued by that entity must also be included. Returns on orders invoiced to corporate entities cannot be completed without a return invoice.)

3.4.2. The return form must be included.

3.4.3. The items must be returned complete and undamaged, including original packaging, box and any standard accessories.

3.4.4. The SELLER is obliged to refund the full product price to the BUYER within 14 days of receiving the withdrawal notice. The BUYER must also return the product within 10 days of exercising the right of withdrawal. Return shipping costs are the responsibility of the BUYER.

3.4.5. If the value of the product is reduced or return becomes impossible due to the BUYER's fault, the BUYER is liable to compensate the SELLER for damages in proportion to their fault.

3.4.6. If the exercise of the right of withdrawal causes the order total to fall below the threshold of a campaign organised by the SELLER, the discount received under that campaign will be cancelled.

4. PRODUCT INFORMATION

4.1. The basic characteristics (type, quantity, brand/model, colour, number of units) of the goods/products/services are available on the SELLER's website, on the relevant product listing page, on the order summary page, and below.

4.2. The prices listed and announced on the site are sale prices. Announced prices and commitments remain valid until updated or changed. Prices announced for a limited period remain valid until the end of that period.

4.3. The total sale price of the goods or services subject to this Agreement, including all taxes, is shown in the table below.

Product DescriptionQtyUnit PriceSubtotalVATTotal

Women's Black Skirt IW6180004101168.70 TL68.70 TL——

Shipping————8.99 TL

Total77.69 TL

Delivery Address: Buyer's address Recipient: Buyer's name Billing Address: Buyer's address Order Date: Buyer's purchase date Delivery Method: Delivery to recipient

4.4. Shipping costs and any additional charges such as taxes, duties and fees are the responsibility of the BUYER.

5. GENERAL PROVISIONS

5.1. The BUYER confirms that they have received, read and understood the preliminary information regarding the basic characteristics of the products, pricing, payment details, total price including all taxes, payment method, delivery terms and right of withdrawal, and that they have provided the required confirmations electronically.

5.2. The BUYER may place orders from more than one boutique in the same cart on the WEBSITE. The SELLER may issue multiple invoices for orders placed from multiple boutiques. The BUYER accepts that multiple invoices may be issued and sent to them.

5.3. The product shall be delivered by the SELLER's contracted cargo company within the statutory period depending on the distance of the BUYER's location, not exceeding 30 (thirty) days. If the cargo company does not have a branch at the BUYER's location, the BUYER must collect the product from the nearest branch notified by the SELLER. Any "estimated delivery date" shown on the website is indicative only and does not constitute a commitment. Products will be delivered to the BUYER within 30 days at the latest.

5.4. Unless otherwise stated, delivery costs are the responsibility of the BUYER. Depending on campaigns run by the SELLER, all or part of the delivery costs may not be charged to the BUYER. (For example, in tiered free-shipping campaigns, if the order total falls below the threshold due to a withdrawal, the SELLER has the right to charge the BUYER for shipping.)

5.5. If the BUYER is not personally present at the delivery address at the time of delivery, the SELLER shall be deemed to have fulfilled its obligations fully. It is the BUYER's responsibility to track the shipment if no one is present. The SELLER cannot be held responsible if a third-party recipient is absent or refuses delivery. All costs arising from late collection or return of cargo to the SELLER are the BUYER's responsibility.

5.6. The BUYER is responsible for inspecting the product upon delivery and, if a cargo-related issue is observed, for refusing delivery and having the cargo company representative draw up an official report. Otherwise, the SELLER will not accept liability.

5.7. Unless otherwise agreed in writing by the SELLER, the BUYER must pay the full product price before delivery. If payment is not made, the SELLER may cancel the Agreement and withhold delivery. If the bank fails to pay the SELLER after delivery for any reason, the BUYER must return the product within 3 days at their own expense. The SELLER reserves all rights to pursue payment. The SELLER bears no responsibility for payments marked as failed by a bank but actually transferred to the SELLER.

5.8. If the product cannot be delivered within the statutory 30-day period due to extraordinary circumstances (such as adverse weather, heavy traffic, earthquake, flood or fire), the SELLER will notify the BUYER. The BUYER may then cancel the order, order a similar product, or wait until the extraordinary circumstance has passed.

5.9. If payment has been collected upon order cancellation, it will be refunded to the BUYER. For credit card payments, the refund will be processed to the BUYER's card; the time for this to be reflected in the BUYER's account is subject to the bank's own processes, and the BUYER accepts that the SELLER cannot be held responsible for any resulting delays. (Bank refund processing times may generally take up to three weeks.)

5.10. If it becomes clear for a legitimate reason that the products cannot be supplied, the SELLER may notify and obtain the BUYER's approval to supply an alternative of equal quality and price. If the BUYER does not consent, the order cancellation provisions shall apply.

6. PERSONAL DATA PROTECTION, COMMERCIAL ELECTRONIC COMMUNICATIONS, AND INTELLECTUAL PROPERTY

6.1. Personal data belonging to the BUYER, including name, surname, email address, national ID number, demographic data and financial data as defined under Law No. 6698 on the Protection of Personal Data, may be recorded, stored, used, updated, shared, transferred and otherwise processed — on a permanent or temporary basis, in written or magnetic archives — by the SELLER, its affiliates and third parties, for the purposes of processing orders, providing products and services, resolving system issues, conducting payment transactions, carrying out marketing activities (subject to prior consent), updating BUYER information, managing memberships, performing the distance sales agreement and other contracts between the BUYER and SELLER, and enabling third parties to carry out technical, logistical and other functions on behalf of the SELLER.

6.2. Commercial electronic communications may be sent to BUYERs via SMS, push notifications, automated calls, computer, telephone, email, fax and other electronic means for promotional, advertising, communication, campaign, sales and marketing purposes, as well as for credit card and membership information, in accordance with applicable legislation. The BUYER has consented to receiving such commercial electronic communications.

6.3. Necessary measures have been taken by the SELLER within its system infrastructure to ensure the security of information and transactions entered by the BUYER on the WEBSITE, to the extent permitted by current technology. However, since such information is entered from the BUYER's own devices, the BUYER is responsible for taking necessary precautions to protect it from unauthorised access, including measures against viruses and other malicious software.

6.4. The BUYER may contact the SELLER at any time via the specified contact channels to request that data processing and/or communications be stopped. Upon explicit notification, personal data processing and/or communications will be stopped within the maximum statutory period; and where legally permissible, data not required to be retained by law will be deleted from the data recording system or anonymised. The BUYER may at any time contact the SELLER to obtain information about data processing activities, recipients of transferred data, corrections of inaccurate or incomplete data, notification of corrections to relevant third parties, deletion or destruction of data, objection to results arising from automated analysis, and compensation for damages due to unlawful processing. Such requests will be reviewed and responded to within the statutory timeframe.

6.5. All intellectual and industrial property rights and ownership rights relating to all information, content, arrangements, revisions and partial or full use of the WEBSITE belong to Sun Pieces, except for content belonging to third parties under agreement.

6.6. Other websites accessible from the WEBSITE are subject to their own privacy, security and terms of use policies. The SELLER is not responsible for any disputes or adverse outcomes arising from those sites.

7. EVIDENCE AGREEMENT AND JURISDICTION

7.1. In the resolution of any disputes arising from or in connection with this Agreement, the SELLER's records (including records on magnetic media such as computer and voice recordings) shall constitute conclusive evidence. The parties agree that disputes within the monetary limits set by applicable legislation shall be referred to Consumer Arbitration Committees at the location of the BUYER or SELLER; disputes exceeding these limits shall be subject to the jurisdiction of Consumer Courts.

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